Adding Comments


To add comments, follow the steps given below.

1.  Navigate to the Teams option in the Navigation Menu.

The Teams page will be displayed.

2.  Click the name link of the team that you wish to edit from the All Teams List.

The Team Overview page of the selected team will be displayed.

3.  Navigate to the Communications/Log tab.

The Communications/Log section of the page will be displayed.

4.  Enter the details of the communication made to the customer in the New Comment text entry box.

5.  Click the Save Comment button.

The new communication will be added to log.

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