To add a new comment, follow the steps given below.
1. Navigate to the Customers option in the Navigation Menu.
The Customers page will be displayed.
2. Click the View button on the row of the customer, the communications of whom you wish to manage.
The selected record will be displayed in the edit mode.
3. Navigate to the Communications/Log tab.
The Communications/Log section of the page will be displayed.
4. Enter the details of the communication made to the customer in the New Comment text entry box.
5. Click the Save Comment button.
The new communication will be added to log.