To delete the communication log or comment, follow the steps given below.
1. Navigate to the Customers option in the Navigation Menu.
The Customers page will be displayed.
2. Click the View button on the row of the customer, the communications of whom you wish to manage.
The selected record will be displayed in the edit mode.
3. Navigate to the Communications/Log tab.
The Communications/Log section of the page will be displayed.
4. To delete a comment, click the Remove button in the row of that comment.
The message box asking you to confirm the deletion of the record will be displayed.
5. Click the OK button.
The selected comment will be removed.
Comments