View the History and Status of all Sent Messages.

Follow

Navigate to the notifications page

?name=media_1336697667657.png

  1. Select Administration from the main menu.
  2. Select Notifications from the fly out menu.

View & filter full history

?name=media_1336697788894.png

All notifications will be loaded by default when navigating to the page. To filter the results:

  1. Enter the From date.
  2. Enter the To Date
  3. Click the Search Button.

View and filter match view history

?name=media_1336699526842.png

  1. Click on the Match View tab. The notifications for matches being played on the current date will be filtered by default.
  2. Enter the Match Date.
  3. Click the Search Button
  4. Click on one of the teams to drill down further.
  5. A new dialog window will appear displaying a list of players (for the current team) who the message was sent to.

Understanding the notification status

?name=media_1336698560928.png

  • Sent / Ok: The message has been sent and awaiting a response from the carrier.
  • Delivered / Confirmed: The message has been sent and a response from the carrier has been received.
  • Undelivered: The message was unable to be delivered to the device and will soon change to expired.
  • Expired: The carrier has stopped trying to send the message to the phone as the retry limit has expired.
  • Pending / Unknown: Unknown recipient. Potentially an invalid mobile phone number. 
Have more questions? Submit a request

Comments

Powered by Zendesk